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Modern Warehouse
This August, we'll be launching a brand-new Simply Bearings website.
The website address will remain exactly the same, but you'll notice a fresh new look that's been designed to make shopping faster, easier and more intuitive. You'll still enjoy the same extensive product range, competitive prices, fast delivery and excellent customer service you know and trust.
We've put together the answers to our most frequently asked questions below to help you prepare for the change. If you have any questions that aren't covered, our Customer Service team is always here to help.
Frequently Asked Questions
When is the new website launching?
We're putting the finishing touches to the new website and will announce the official launch date soon. We will keep you updated with all the latest information.
Will I need to create a new account or password?
No. You will not need to create a new account. Your existing account will remain available, and you will not need to create a new password to access the new website.
Will my order history and account information be available?
Yes. Your account information and up to three years of order history will be available on the new website.
Will the new website be easier to use?
Yes. The new website has been designed to make shopping faster and easier, with a cleaner, more modern layout, improved navigation, clearer product categories, better filtering and enhanced search functionality. It will also offer improved performance across desktop, tablet and mobile devices.
Will I still be able to search for products in the same way?
Yes. You can continue to search using keywords, product codes, partial product codes, dimensions and partial measurements, helping you quickly find the correct product, bearing or size.
Will product information and codes remain the same?
Yes. All existing product codes and part numbers will remain unchanged. Product specifications, technical information and datasheets will also continue to be available where applicable.
Will the payment and delivery options remain the same?
Our checkout has been improved to provide a faster, smoother and more secure payment experience while maintaining the trusted payment methods our customers expect.
We will continue to offer Tracked 48, Tracked 24, Next Working Day and Next Day Pre-Noon.
What should I do if I experience any issues after the launch?
If you experience any issues with the new website, please contact our friendly Customer Support team on 01942 269837 or complete a contact form. We'll be happy to help.

